Certificate IV in Business

BSB40120

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Licensing/Regulatory Information 

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Sample learning outcomes

  • Apply critical thinking to work practices
  • Use digital technologies to collaborate in a work environment
  • Build and maintain business relationships
  • Implement and monitor WHS policies, procedures and programs
  • Write complex documents
  • Apply communication strategies in the workplace